My 10-year old daughter and I were sitting on the couch watching TV recently, when she turned to me and asked “Why does this remote have to be so complicated? I don’t know what most of these buttons are for and I don’t really care. All I want to do is change the channel and adjust the volume.”
I was reminded of this when we received word from SnapFiles.com, one of the leading software download sites, that the latest version of SensiGuard file encryption software has been awarded a “Good” rating (3 out of 5 stars). SnapFiles manually reviews each software submission and offers developers detailed feedback about their product.
When I took a look at the review I saw that on the plus side, SensiGuard is praised for it’s ease of use and the password recovery feature. That’s good. A key design principle of ours is to develop software that’s incredibly simple, yet powerful. Our goal is to empower ordinary PC users – mom, dad, grandma and grandpa – with the same level of privacy protection and security offered to big companies, without the complexity or the price tag. So, we take “easy to use” as the highest possible compliment. Coming from SnapFiles, that means a lot.
What kept us from getting a more “excellent” rating? Well, it seems SensiGuard isn’t complicated enough. In the same review in which ease of use is called out as a plus, it was faulted for being “… very basic, lacks more advanced features…”. Exactly! If by “basic” you mean it does the one essential thing it’s supposed to do in a straightforward and clear manner, then yes it is basic – and that’s a good thing. Our research clearly shows that ordinary users don’t care about advanced features and complex configuration options. They just want their files to be safe. Period. In other words, they just want to change the channel and adjust the volume.
So, while we appreciate a generally positive review from SnapFiles, we’ll stick to our basic software that people really seem to like, and not clutter it up with needless features and complexity.
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